Frequently Asked Questions

Find answers to common questions about your SHEIKE Sale experience

Are the items on SHEIKE Sale authentic?

Yes, all items sold on SHEIKE Sale are 100% authentic, sourced directly from our official production lines and past-season collections.

Can I change my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request any modifications.

How do I know what size to buy?

Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit.

Do you restock items that are sold out?

As a sale destination, many of our items are end-of-line and will not be restocked once sold out. We recommend purchasing your favorites while they are available.

Is it safe to use my credit card on your website?

Absolutely. We use industry-standard SSL encryption to protect your personal and payment information during the checkout process.

Can I use multiple discount codes?

Only one promotional code can be applied per order. However, codes can be used on items that are already marked down unless otherwise stated.